Privacy Policy
Last updated: 4/3/2026
At Neuro Thrive Coach ("we", "us", or "our"), we are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@neurothrivecoach.co.uk.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website (such as booking a session or filling out a contact form) or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the website, the choices you make and the products and features you use. The personal information we collect may include the following:
- Names
- Email addresses
- Phone numbers
- Billing addresses (processed securely by our payment processors)
- Debit/credit card numbers (processed securely by our payment processors)
2. How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
- To facilitate account creation and logon process.
- To send you marketing and promotional communications (you can opt-out at any time).
- To fulfill and manage your orders and bookings.
- To request feedback.
- To protect our Services.
3. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Cookies help us understand how you use our website, improve user experience, and ensure the website functions correctly. By using our website, you agree to the use of cookies.
4. Your Privacy Rights (GDPR)
In some regions (like the European Economic Area and United Kingdom), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below.
5. Third-Party Services
We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include:
- Payment processing (e.g., Stripe)
- Scheduling and Booking (e.g., Cal.com)
- Email delivery services
- Hosting services
6. Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
7. Contact Us
If you have questions or comments about this policy, you may email us at info@neurothrivecoach.co.uk.